Chandigarh: The proceedings of Uttar Haryana Bijli Vitran Nigam to redress the grievances, hearing of old and new complaints would be held in the office of XEN ‘OP’ Division Panchkula, Power Colony Industrial area phase-II Panchkula on April 16, 2021, from 10:00 AM to 04:00 PM.
Sharing more details in this regard, an official spokesperson said that the proceedings of the Forum would be chaired by the Chairman of Consumer Grievances Redressal Forum (CGRF) and he along with the members of the Forum would hear all grievances/complaints of consumers like billing problem, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, noncompliance of Haryana Electricity Regulatory Commission orders etc.
However, the cases of theft and unauthorized use of electricity, offences, and penalties as specified under Section 126 and Section 135 to 139 of the Electricity Act, accidents and inquiries as under Section 161 of the Act would not be considered by the Forum, said the spokesman.
He said that all the consumers are requested to avail the opportunity for the redressal of their grievances. (PR)