Now MyGov Helpdesk on WhatsApp offers Digilocker Services  

Citizens can now download Digilocker documents 

Representational Image (Pixabay)

New Delhi: In a major initiative to make Government services accessible, inclusive, transparent, and simple; MyGov has announced that citizens will now be able to use the MyGov Helpdesk on WhatsApp to access the Digilocker service.

This includes creating and authenticating their Digilocker account, downloading documents such as PAN card, driving license, vehicle registration certificate, among others, all on WhatsApp, said the Ministry of Electronics & IT in a press release on May 23, 2022.

“Government under the leadership of  Prime Minister Narendra Modi has been working for “Ease of Living” through Digital India. In this context, the MyGov Helpdesk on WhatsApp is a major step to ensure governance and government services at the fingertips of citizens,” the release informed.

MyGov Helpdesk, will now offer a suite of services for integrated citizen support and efficient governance, starting with Digilocker services.

The new service will enable citizens to access the following documents with ease and convenience, from the safety of their homes.

  1. PAN card
  2. Driving License
  3. CBSE Class X Passing Certificate
  4. Vehicle Registration Certificate (RC)
  5. Insurance Policy – Two Wheeler
  6. Class X Marksheet
  7. Class XII Marksheet
  8. Insurance Policy Document ( Life and Non-life available on digilocker)

WhatsApp users across the country can use the chatbot by simply sending ‘Namaste or Hi or Digilocker’ to the WhatsApp number +91 9013151515. (Press Release)

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